Tesla

https://www.tesla.com/sv_se/

Last updated: February 7, 2026 at 10:34

Executive summary

Tesla's overall reputation is currently neutral, with a score of 49.9 out of 100 reflecting significant challenges in customer experience and mixed media sentiments. Customers express dissatisfaction primarily due to poor service and communication, while Tesla's media coverage reveals sales disparities across Europe and strong performance in Norway, amidst growing competition from Chinese manufacturers. Social media discussions indicate a blend of enthusiasm for Tesla's innovative technologies, particularly in autonomous driving, and concerns about product reliability and market performance. As Tesla navigates a rapidly changing automotive landscape, addressing customer service issues and competition will be essential for future growth.

Quick overview (last 30 days)

49
Overall reputation

Based on sentiment across all dimensions.

  • trending_downMedia attention decreased -14% compared to previous period
  • trending_upReddit discussions increased +43800%
  • trending_flatReddit discussions remain balanced
  • trending_downReview sentiment declining

Primary watch area: Review sentiment

Buzz

Overall buzz index showing activity across all channels over time. Higher values indicate more activity and engagement.

The dotted line indicates when tracking started. Data before this date may be incomplete.

Latest mentions across all tracked channels

A cross-channel snapshot combining media, Reddit and YouTube. Updated with the most recent items first.

Google Media

Average Sentiment
Neutral sentiment_neutral
Long-term Trend
positivetrending_up
Reach Current Month
72.6%

AI summary

The media coverage surrounding Tesla has highlighted a stark contrast in the company's performance across different markets, particularly between Europe and Norway. While Tesla has seen significant declines in sales in several European countries, including a staggering 71% drop in Sweden, it continues to dominate the Norwegian market, capturing over 19% of new registrations, primarily driven by the popularity of the Model Y. This divergence in sales performance showcases the varying dynamics of the electric vehicle market in different regions, with Tesla maintaining a stronghold in Norway amidst a general downturn in Europe. Key discussions in the coverage include Tesla's recent loss of its title as the world's largest electric vehicle manufacturer to Chinese competitor BYD, which sold 2.26 million vehicles compared to Tesla's 1.64 million. Concerns have been raised regarding Tesla's future growth, particularly as it shifts focus towards AI and autonomous technology, while facing increasing competition from other automakers. The sentiment surrounding Tesla's current state is mixed; while some articles highlight its innovative efforts, such as the upcoming Cybercab robotaxi, others reflect a more negative outlook, pointing to declining sales figures and the risks associated with its ambitious future goals. Overall, the tone is predominantly cautious, emphasizing a need for Tesla to adapt to a rapidly changing automotive landscape.

Over time

Number of media mentions and average sentiment per month

The dotted line indicates when tracking started. Data before this date may be incomplete.

Top news sources

Across media mentions for this company

Last 500 mentions
SourceRelevance (1-100)
angular.dev
100
alltomelbil.se
88
carup.se
72
nyteknik.se
60
dagensps.se
56
di.se
56
placera.se
56
vibilagare.se
40
omni.se
40
invezz.com
36

Top journalists

Across media mentions for this company

Last 500 mentions
JournalistSourceRelevance (1-100)
Christian Pedersendagensps.se
100
Kristofer RaskAllt om Elbil
100
TTBohusläningen
50
Maths Nilssoncarup.se
50
SVT NyheterSVT
50
Marcus BerggrenNyheter24
50
Felix BjörklundNy Teknik
50
Julia Brzezinskagp.se
50

Reddit Reddit

Average Sentiment
Neutralsentiment_neutral
Long-term Trend
positivetrending_up
Mentions Current Month
439

AI summary

The recent Reddit discussions surrounding Tesla highlight a mix of excitement and concern among its users. Many posts focus on referral programs and incentives for new Tesla buyers, with users actively sharing referral codes for discounts or free features like Full Self-Driving (FSD). This enthusiasm reflects a community-driven approach to promoting Tesla ownership, where members encourage one another to take advantage of promotional offers. Additionally, the discussions reveal a curiosity about Tesla's technology and its competitive positioning in the electric vehicle market, particularly in relation to other companies like Nvidia and Uber in the context of autonomous driving advancements. Users express varied opinions on Tesla's market performance and product quality. There are posts about the nuances of owning a Tesla, such as tire maintenance, technical issues with solar systems, and inquiries about buying preowned models. Some users share personal experiences, such as a successful coast-to-coast FSD drive, which fosters a sense of community and shared interest in the brand’s innovations. However, sentiment around Tesla's stock and market valuation appears more cautious, with mentions of concerns regarding overvaluation and competition from other EV manufacturers like BYD in Europe. Overall, the tone of the discussions is generally positive, filled with camaraderie and support among Tesla owners and enthusiasts. However, there are underlying tensions regarding market competition and product reliability that suggest a more complex landscape for the company. Users are both excited about Tesla's advancements and cautious about its future in a rapidly evolving market.

Over time

Number of Reddit mentions and average sentiment per month

The dotted line indicates when tracking started. Data before this date may be incomplete.

Latest mentions

Use my code hehe External Link

r/TeslaReferralsCode1 upvotes

https://www. tesla. com/referral/steven953528

2025-11-15

Use my code hehe External Link

r/teslareferralcode1 upvotes

https://www. tesla. com/referral/steven953528

2025-11-15

2022 MYLR end of 4yr/50k warranty help External Link

r/TeslaSupport0 upvotes

Hello all - we have taken our MY in twice for end of warranty things we have specifically seen wrong or read on different threads. Anything I could be missing? First service visit: Newer Tesla center that only does repairs. Charge port door would stay open and also not open with. Correction: Door - Charge Port (Remove & Replace) - Remove and Replace Front passage window would roll up and screech. Correction: Window Regulator - Front - RH (Remove & Replace) - Remove and Replace Driver seat trim that covers the track was torn Correction: Side Shield - Outboard - Driver Seat (Remove & Replace) - Remove and Replace Horn on left side of wheel didn’t work Correction: Round Steering Wheel (Remove & Replace) - Remove and Replace Front left camera wiggled if you touched the casing Correction: Light - Side Repeater - Front - LH (Remove & Replace) - Remove and Replace Windshield molding/seals had huge gap the would let water in Correction: Panel - Cowl Screen (Remove & Install) - Remove…

2025-11-15

YouTube YouTube

Average Sentiment
Neutralsentiment_neutral
Long-term Trend
positivetrending_up
Views Current Month
0

AI summary

The YouTube videos and comments about Tesla highlight a variety of themes, with a significant focus on the company's advancements in autonomous driving technology, especially the Full Self-Driving (FSD) capabilities. Many commenters express excitement about Tesla's innovations, such as the praise for the FSD version 14's performance in challenging conditions. Additionally, discussions about Tesla's competitive landscape reveal concerns regarding new entrants like Nvidia, which may disrupt Tesla's lead in autonomous technology. The sentiment surrounding Tesla's future is mixed, with some expressing confidence in its trajectory while others voice skepticism regarding its market position amidst increasing competition. Viewers share various opinions, ranging from admiration for Tesla's technology to apprehension about the practicality and safety of upcoming models like the Model 2. Some comments reflect a desire for more transparency regarding Tesla's safety features and repairability, particularly in light of the anticipated lower price point of new models. Engagement levels are generally high, with several videos garnering thousands of views and a mix of positive and critical feedback in the comments, indicating a passionate community that is both supportive and critical of Tesla's strategy and innovations. Overall, Tesla's current and future offerings are subjects of intense discussion, illustrating the brand's polarizing effect on the automotive industry and its consumers.

Over time

Number of YouTube videos per month, total views, and average sentiment

The dotted line indicates when tracking started. Data before this date may be incomplete.

Filter videos

Minimum views0
0133.4M
November 2025
2025-11-16Rey Jay's Trades
Views: 484Likes: 61Comments: 2
2025-11-16Press Crushing
Views: 229Likes: 0Comments: 0

Reviews Reviews

Trustpilot
1.7
Avg. rating
↓ Trending down
The average rating on Trustpilot has been lower recently than the overall average. If the trend continues, it will likely lead to a lower overall rating soon.
Reco
5.0
Avg. rating
Google Reviews
-
Avg. rating

AI summary

The overall sentiment from the reviews is predominantly negative, with many customers expressing frustration over poor customer service, misleading sales practices, and unresolved vehicle issues. While some reviewers appreciate the vehicles themselves, the lack of effective communication and support from Tesla significantly detracts from their overall experience. Key areas for improvement: • Address panel gaps and manufacturing quality control issues to meet customer expectations. • Enhance customer service responsiveness and communication to resolve inquiries and complaints more effectively. • Implement clearer and more transparent sales practices to avoid misleading customers regarding financing and incentives. • Improve the reliability of service appointment scheduling and ensure that commitments are honored. • Streamline the process for handling parts and repairs, reducing wait times for necessary components.

Over time

Number of reviews and average rating per month

The dotted line indicates when tracking started. Data before this date may be incomplete.

Latest

Anthony sweeney

Trustpilot

Atrocious service

I like the car but the service in Ireland is absolutely atrocious they are insulting they are elected they are confrontation they are impossible to get to talk to they refer you to the app and they have no idea how to use the app themselves they are absolutely a waste of time

2026-02-05

Pete Aspden

Trustpilot

Car 6 months old and had problems…

Car 6 months old and had problems securing the charger for past 12 weeks, followed procedure using Tesla app as well as a couple of calls with their advisors. All we ask is a technician to visit the house to experience the problem we are having, that’s when it turns to crap because they are incredibly unhelpful. Big mistake buying the car and this weekend I intend to speak to the finance company and drop the car off where it was ordered. Strongly recommend anybody considering buying one to explore other manufacturers

2026-02-05

T J

Trustpilot

Review of Tesla Cars and Customer Service Experience

Owning my second Tesla electric vehicle has given me a well-rounded view of both the strengths and shortcomings of the brand. On the positive side, the vehicles themselves perform reliably with minimal maintenance needs. For daily use, they’re efficient, smooth, and generally dependable. However, I strongly suggest installing a home charger. Relying on Tesla’s superchargers can become costly, and in busy areas you may face long wait times. Since Tesla controls access to these chargers, they can also restrict usage if you don’t agree to certain service charges, which adds another layer of inconvenience. Tesla’s bumper-to-bumper warranty is intended to cover defects, but my experience shows that coverage can be inconsistent. When the horn on my Model 3 failed—a basic safety feature—the car was only a year and a half old and still under warranty. Despite this, Tesla initially attempted to charge me several hundred dollars for the repair. Only after a lengthy discussion did they agree to fix it under warranty. In contrast, when the door handle began peeling, something other major manufacturers like BMW, Mercedes, Chevy, or Ford would typically replace without hesitation, Tesla labeled it “normal wear and tear” and billed me $400. I disputed the charge and entered arbitration, as I believe the issue should have been covered. The situation escalated when Tesla repeatedly contacted me for payment and restricted my access to superchargers until the bill was resolved or arbitration concluded—a process that can take months. This tactic felt coercive and raised serious ethical concerns about how Tesla handles customer disputes. The referral program also proved disappointing. Although I earned $2,000 in referral credits by recommending Tesla to friends, I later learned that only 75% of those credits could be used before they expired in 12 months—an expiration timeline that wasn’t clearly communicated. As a result, a significant portion of the credits went unused, leaving me reluctant to participate in future referrals. Overall, while Tesla vehicles themselves offer solid performance, the customer service experience, warranty inconsistencies, and unclear program policies make ownership more frustrating than it should be.

2026-02-04